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Thread: FAO Matt-CM (or any other mod perhaps?) - not forum related.

  1. #1 Default FAO Matt-CM (or any other mod perhaps?) - not forum related. 
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    Matt, or anyone else who is able to answer this,

    I posted a question on "ask a question" on our official website as I requested some help, but after a week I haven't received a response and the status reads "completed". When entering now it says that I can't edit or do anything about it, so I lodged another question as that is what it said to do, but the status reads "completed" again.

    I'm not sure what the procedure is or if I should have continued waiting (but it has been a week without a response). I've never used the help centre either before, so I was wondering if this was normal protocol or if there was anything else to do about it?

    Cheers and sorry for the trouble.
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  2. #2  
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    'Completed'
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  3. #3  
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    Quote Originally Posted by holywood View Post
    'Completed'
    Bully.
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  4. #4  
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    Quote Originally Posted by cravenz View Post
    Bully.
    Ohh, I thought it was funny. Sorry, I can't answer this but will highlight this for Matt.
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  5. #5  
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    Quote Originally Posted by holywood View Post
    Ohh, I thought it was funny. Sorry, I can't answer this but will highlight this for Matt.
    I was being sarcastic with my "Bully." comment

    Edit: thanks by the way
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  6. #6  
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    Quote Originally Posted by cravenz View Post
    I was being sarcastic with my "Bully." comment

    Edit: thanks by the way
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    Quote Originally Posted by cravenz View Post
    Matt, or anyone else who is able to answer this,

    I posted a question on "ask a question" on our official website as I requested some help, but after a week I haven't received a response and the status reads "completed". When entering now it says that I can't edit or do anything about it, so I lodged another question as that is what it said to do, but the status reads "completed" again.

    I'm not sure what the procedure is or if I should have continued waiting (but it has been a week without a response). I've never used the help centre either before, so I was wondering if this was normal protocol or if there was anything else to do about it?

    Cheers and sorry for the trouble.
    Hi, Checked with colleagues and the main reasons you'd get completed would be either that a reply was sent or that you'd submitted under the 'feedback' option which wouldn't necessarily generate a response.

    However we didn't find your email. So if you could forward it to my communitymanager@liverpoolfc.tv address I will ask colleagues to look again
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  8. #8  
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    Quote Originally Posted by Matt-CM View Post
    Hi, Checked with colleagues and the main reasons you'd get completed would be either that a reply was sent or that you'd submitted under the 'feedback' option which wouldn't necessarily generate a response.

    However we didn't find your email. So if you could forward it to my communitymanager@liverpoolfc.tv address I will ask colleagues to look again
    Thanks Matt.

    I definitely didn't get a reply, and it wasn't sent under "Feedback" I don't think. Or I might have accidentally, though it was under the "Ask A Question" tab, so surely...it isn't a question

    I'll forward what I sent to you and I'll add the reference numbers for both as well.

    I just sent off the email under the subject title: Re: "Ask A Question" (cravenz) Ref No: 120220-000190 and 120212-000181

    Thanks again!
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  9. #9  
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    Matt,

    just an update, Tim sent me an email and that the appropriate people have been sent an email from your side and that they will get back to me directly.

    And apparently my question is back to "completed" again (Tim explained why this happened)
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  10. #10  
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    Matt,

    I haven't gotten a response on this since the last update from Tim on passing on the email to the appropriate people. Just wondering if it should be taking this long? Hope this isn't too much trouble!

    Cheers.
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  11. #11  
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    To any mod/Matt,

    could someone get back to me on this or should I just leave the matter? I haven't heard from the "specialised department" that Tim referred my question to more than two weeks ago, and I've been waiting almost 3 - 4 weeks now since my original question (and I know my question isn't a "priority").

    Sorry to bug you guys, but I obviously would love a reply of some sort from someone even if I'm told I can't get an answer? Feels odd being left in the twilight zone here.

    Cheers.
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  12. #12  
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    Quote Originally Posted by cravenz View Post
    To any mod/Matt,

    could someone get back to me on this or should I just leave the matter? I haven't heard from the "specialised department" that Tim referred my question to more than two weeks ago, and I've been waiting almost 3 - 4 weeks now since my original question (and I know my question isn't a "priority").

    Sorry to bug you guys, but I obviously would love a reply of some sort from someone even if I'm told I can't get an answer? Feels odd being left in the twilight zone here.

    Cheers.

    Morning.

    you maybe best putting this in this thread as well as it's Tim's baby.......and think he goes in everyday to check if anything has been posted.....Hope you get an answer....


    http://forums.liverpoolfc.tv/threads...mer-Experience
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    Quote Originally Posted by NACNUD View Post
    Morning.

    you maybe best putting this in this thread as well as it's Tim's baby.......and think he goes in everyday to check if anything has been posted.....Hope you get an answer....


    http://forums.liverpoolfc.tv/threads...mer-Experience
    Thanks mate. I'll do that now.

    Cheers.
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    Quote Originally Posted by Jayfire View Post
    Seriously now, I think its about time my kopite was changed to something to recognise my fantastic accomplishments as the Pools game's most successful player ever. Something understated like 'Pools game's Mastermind' or 'Possibly The Best Pools Game Player In History'.......
    Sorry posted this in the wrong thread, but Matt, I think it is about time
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    hello community moderators

    every day i try to be offensive and abusive because i do not know what an annie roader is

    but as i suspect it is insulting

    i will act in a similar manner

    who called me an annie roader

    why?
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    Quote Originally Posted by chopper58 View Post
    hello community moderators

    every day i try to be offensive and abusive because i do not know what an annie roader isbut as i suspect it is insulting

    i will act in a similar manner

    who called me an annie roader

    why?
    Seriously?
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  17. #17  
    Cumbrian. is online now View Kop Profile LFCOnline Off-Topic Poster of the Year
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    Quote Originally Posted by REDFAN View Post
    Seriously?
    Oh I hope so.
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  18. #18  
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    Quote Originally Posted by chopper58 View Post
    hello community moderators

    every day i try to be offensive and abusive because i do not know what an annie roader is

    but as i suspect it is insulting

    i will act in a similar manner

    who called me an annie roader

    why?
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  19. #19  
    Cumbrian. is online now View Kop Profile LFCOnline Off-Topic Poster of the Year
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    Oh my.
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  20. #20  
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    ******, what did I miss
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  21. #21  
    Cumbrian. is online now View Kop Profile LFCOnline Off-Topic Poster of the Year
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    Please tell him what an Annie Roader is before you ban him.
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  22. #22  
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    http://www.liverpoolfc.tv/tickets/anfield-seating-plan

    Please do not insult other posters, mods or otherwise.

    Thank you.
    YNWA
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  23. #23  
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    Quote Originally Posted by REDFAN View Post
    Seriously?
    Strange. Reminds me of this:

    Quote Originally Posted by chopper58 View Post
    CharlieAdamDontSurf has officially declared himself a Scum supporter

    So moderators no matter what I say to him in the future remember this day and his declaration.

    He is a disgrace and not fit to call himself a Liverpool fan.

    So Moderators will you ban me now?
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  24. #24  
    Cumbrian. is online now View Kop Profile LFCOnline Off-Topic Poster of the Year
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    Quote Originally Posted by chopper58 View Post
    hello community moderators

    every day i try to be offensive and abusive because i do not know what an annie roader is

    but as i suspect it is insulting

    i will act in a similar manner

    who called me an annie roader

    why?
    Complete the lyrics

    All round the Fields of.......
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  25. #25  
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    Quote Originally Posted by Cumbrian View Post
    Complete the lyrics

    All round the Fields of.......
    Ahhh that's the bit I always get stuck on......

    ........Our Local Park????
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  26. #26  
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    Quote Originally Posted by Jayfire View Post
    Ahhh that's the bit I always get stuck on......

    ........Our Local Park????
    Stanley Park you fool.
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  27. #27  
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    Can you all please take your chit-chat somewhere else.

    Ta.
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  28. #28  
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    Quote Originally Posted by REDFAN View Post
    Can you all please take your chit-chat somewhere else.

    Ta.
    Yeah you numpties your taking the attention away from.......

    Quote Originally Posted by Jayfire View Post
    Seriously now, I think its about time my kopite was changed to something to recognise my fantastic accomplishments as the Pools game's most successful player ever. Something understated like 'Pools game's Mastermind' or 'Possibly The Best Pools Game Player In History'.......
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  29. #29  
    Cumbrian. is online now View Kop Profile LFCOnline Off-Topic Poster of the Year
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    Quote Originally Posted by Jayfire View Post
    Yeah you numpties your taking the attention away from.......
    You're not even top of the table.
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  30. #30  
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    Quote Originally Posted by Cumbrian View Post
    You're not even top of the table.
    That being the case ... I guess you'll have to wait untill you win it.
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